Frequently Asked Questions
Q. How often should I have my upholstery professionally cleaned?
Ans.It is recommended to have your upholstery professionally cleaned every 12 to 18 months. However, if you have pets, children, or allergy sufferers in your home, more frequent cleanings every 6 to 12 months may be beneficial. Regular cleaning helps maintain the fabric’s condition and prevents the buildup of allergens and dirt.
Q. Are your cleaning products safe for pets and children?
Ans.Yes, we use eco-friendly, non-toxic cleaning solutions that are safe for both pets and children. Our products are biodegradable and free from harsh chemicals, ensuring a safe and healthy environment in your home while effectively cleaning your upholstery.
Q. Can you remove tough stains like wine or pet accidents?
Ans.Our trained technicians are equipped to handle a variety of tough stains including wine, coffee, pet urine, and more. We use specialized stain removal treatments tailored to the fabric type to effectively lift and eliminate stains without damaging the upholstery.
Q. How long does the upholstery cleaning process take?
Ans.The cleaning process typically takes between 1 to 3 hours depending on the size and condition of the furniture. Drying times can vary but we use fast-drying techniques to minimize downtime, usually allowing you to use your furniture within a few hours after cleaning.
Q. Do you offer same day or emergency upholstery cleaning services?
Ans.Yes, we offer both same day and emergency upholstery cleaning services in Warana. Our team responds quickly to urgent cleaning needs to help prevent stains from setting and to restore your furniture promptly.
Q. Is professional upholstery cleaning expensive?
Ans.Our services are competitively priced to offer excellent value. The final cost depends on factors like the size and type of your furniture and the cleaning requirements. We provide free, no-obligation quotes so you know exactly what to expect before we begin any work.
Q. Will my upholstery be completely dry after cleaning?
Ans.We use advanced drying techniques to ensure your upholstery dries quickly and thoroughly. Most pieces will be dry within a few hours, but drying times can vary based on fabric type and environmental conditions. We advise avoiding heavy use until completely dry to maintain the best results.
Q. Can all types of upholstery be cleaned professionally?
Ans.Yes, our team has experience with a wide range of upholstery fabrics including cotton, linen, wool, leather, microfiber, and synthetic blends. We tailor our cleaning methods and products to suit each fabric type to ensure safe and effective results.
Q. How do I prepare my furniture for professional cleaning?
Ans.Before our team arrives, it’s helpful to remove any loose items like cushions, throws, or decorative pillows. Clearing the area around the furniture allows us to work efficiently. If there are any special concerns such as delicate fabrics or existing damage, please inform us during booking.