Frequently Asked Questions
Q. How often should I have my upholstery professionally cleaned?
Ans.It is generally recommended to have your upholstery professionally cleaned every 12 to 18 months. However, homes with pets, children, or allergy sufferers may benefit from more frequent cleaning. Regular cleaning helps maintain appearance and hygiene while extending the lifespan of your furniture.
Q. Are your cleaning products safe for pets and children?
Ans.Yes, we use eco-friendly and non-toxic cleaning agents that are safe for both pets and children. Our solutions are designed to be gentle on fabrics while effectively removing dirt and allergens without harmful chemicals.
Q. How long does it take for upholstery to dry after cleaning?
Ans.Drying times vary depending on fabric type and environmental conditions but typically take between 2 to 6 hours. We use specialised drying equipment to speed up the process and minimise downtime for your furniture.
Q. Can all types of upholstery be cleaned?
Ans.Most upholstery fabrics can be safely cleaned using our professional methods. During the initial assessment, we identify the fabric type and select the appropriate cleaning technique to ensure no damage occurs. Some delicate or antique fabrics may require specialised care.
Q. Do you offer stain removal services?
Ans.Yes, we provide targeted stain removal treatments as part of our upholstery cleaning service. Our technicians use safe and effective products to tackle a wide range of stains, including food, wine, pet accidents, and ink.
Q. Is same day upholstery cleaning service available?
Ans.Yes, we offer same day upholstery cleaning services in Minyama for urgent cleaning needs. Please contact us early to check availability and schedule a prompt appointment with our team.
Q. What should I do before the cleaning appointment?
Ans.Before our arrival, it’s helpful to remove loose items from the furniture and clear surrounding areas. We will handle moving small furniture pieces if needed. Avoid applying any cleaning products yourself to prevent interference with our professional treatments.
Q. How do I maintain my upholstery after cleaning?
Ans.Regular vacuuming, prompt spill cleanup, and avoiding direct sunlight help maintain cleanliness. We also recommend following any specific care instructions provided after cleaning and scheduling routine professional cleanings to keep your upholstery in top condition.
Q. Do you provide free quotes and consultations?
Ans.Yes, we offer free no-obligation quotes and initial consultations to help you understand the cleaning process and costs involved. This allows you to make an informed decision before booking our services.