Frequently Asked Questions
Q. How often should I have my upholstery professionally cleaned?
Ans.It is recommended to have your upholstery professionally cleaned every 12 to 18 months, depending on usage and household factors like pets or allergies. Regular cleaning helps maintain appearance and hygiene.
Q. Are your cleaning products safe for pets and children?
Ans.Yes, we use eco-friendly and non-toxic cleaning solutions that are safe for both pets and children. Our products are designed to be effective yet gentle on fabrics and health.
Q. How long does the upholstery cleaning process take?
Ans.The duration depends on the size and condition of the furniture, but typically cleaning a sofa or chair takes between 1 to 3 hours. Drying time varies but is usually a few hours with our advanced drying equipment.
Q. Can you remove tough stains like wine or ink?
Ans.We specialize in stain removal and use targeted pre-treatment techniques to tackle tough stains such as wine, ink, and pet accidents. While most stains can be effectively removed, the success depends on the fabric type and stain age.
Q. Do I need to be home during the cleaning service?
Ans.You do not necessarily need to be home, but it is preferable to discuss details and inspect the results. We can arrange appointments that fit your schedule and provide clear communication throughout the process.
Q. Is upholstery cleaning noisy or disruptive?
Ans.Our equipment operates quietly to minimize disruption. We strive to complete the job efficiently and respectfully, making the experience as smooth as possible for you.
Q. Can upholstery be cleaned if it is very old or delicate?
Ans.Yes, we assess each piece carefully and choose gentle cleaning methods suitable for older or delicate fabrics to avoid damage while achieving the best results.
Q. What should I do to prepare my furniture for cleaning?
Ans.It helps to remove loose items such as cushions, throws, and fragile decorations. Our team will handle the rest, including moving furniture as needed with your permission.
Q. Do you offer any guarantees on your upholstery cleaning services?
Ans.We stand behind our work with a customer satisfaction guarantee. If you are not satisfied with the service, we will address any concerns promptly to ensure you are happy with the results.
Extensive Experience in the Industry 
