Frequently Asked Questions
Q. How often should I have my upholstery professionally cleaned?
Ans.It is generally recommended to have your upholstery professionally cleaned every 12 to 18 months. However, if you have pets, children, or suffer from allergies, more frequent cleaning may be necessary to maintain hygiene and appearance. Regular cleaning helps prevent dirt buildup and prolongs the life of your furniture.
Q. Are your cleaning products safe for pets and children?
Ans.Yes, we use eco-friendly and non-toxic cleaning products that are safe for both pets and children. Our solutions are designed to effectively clean upholstery without harmful chemicals, ensuring a healthy environment in your home or office. We prioritise safety without compromising on cleaning power.
Q. Can you remove tough stains like wine or pet accidents?
Ans.Our trained technicians have experience and specialised products to tackle tough stains such as wine, coffee, and pet accidents. While we strive to remove as much of the stain as possible, some old or set-in stains may require additional treatments. We always assess the fabric to select the best cleaning approach without causing damage.
Q. How long does the upholstery cleaning process take?
Ans.The duration depends on the size and condition of the upholstery, but most cleaning jobs are completed within 1 to 3 hours. Drying times can vary, typically ranging from a few hours to overnight, depending on the fabric and cleaning method used. We aim to minimise disruption and get your furniture back in use as soon as possible.
Q. Do I need to prepare my furniture before the cleaning service?
Ans.We recommend removing any fragile or valuable items from your furniture before our arrival. While we handle moving small cushions and lightweight items, clearing the area helps us work efficiently and safely. If you have specific instructions or concerns, please let us know during booking.
Q. Is upholstery cleaning expensive?
Ans.The cost varies depending on factors such as furniture size, fabric type, and stain severity. We offer competitive pricing and provide free, no-obligation quotes to help you understand the cost upfront. Investing in professional cleaning can save money in the long run by extending the life of your upholstery and avoiding costly replacements.
Q. What methods do you use for upholstery cleaning?
Ans.We use a combination of hot water extraction, dry cleaning, and steam cleaning methods tailored to the fabric type and condition. Our techniques are designed to clean deeply while protecting the integrity of your upholstery. We also apply stain treatments and fabric protectors as needed.
Q. Can I schedule same day or emergency upholstery cleaning?
Ans.Yes, we offer same day and emergency upholstery cleaning services in Yaroomba to accommodate urgent needs. Our team is ready to respond quickly to situations like spills or unexpected stains, ensuring your furniture is cleaned promptly to prevent permanent damage.
Q. How do I know if my upholstery can be cleaned safely?
Ans.Before starting any cleaning, we perform a thorough assessment of your upholstery fabric and condition. We check care labels and conduct spot tests to determine the safest and most effective cleaning method. If we find that certain fabrics require special care or cannot be cleaned, we will inform you and recommend alternative solutions.
Extensive Experience in the Industry 
