FAQs

Do you provide same day upholstery cleaning?

Yes, we do provide same day as well as emergency upholstery cleaning services all across Brisbane. Simply give us a call and let us know when you want us to visit you.

How long will it take my furniture to dry?

Every individual upholster needs to be cleaned through a specific cleaning process. The usual dry time is between 6 to 12 hours but it majorly depends on which cleaning method we employ. In cases where we use protector application, the drying time can vary.

How do you Clean Upholstery?

Fresh Upholstery follows a unique and organized method for cleaning your upholstery in a spotless manner. It is a four step process:

  1. Pre-Analysis – The first step is to do a pre-analysis of the upholstery that needs to be cleaned. Any special stains and cleaning areas are found during this process.
  2. Stain Removal – The second step is to take care of the stains. They are treated with strong cleaning agents that are hard on stains and gentle on the upholstery fabric.
  3. Steam Cleaning – Next step is to steam clean the upholstery with utmost care.
  4. Deodorization – Finally, we deodorize the upholstery to get rid of any smells.

What would it Cost? Do you take Advance Payment?

You can avail upholstery cleaning services from Fresh Upholstery at a very cheap price. We boast of world-class upholstery cleaning services and we are proud to provide the same at an unbeatable price. We understand that upholstery cleaning is not a luxury affair and thus it should not be too hard on your pocket.
No, we do not take any advance payment. And you do not have to pay anything to us until the job is done as per your expectations. Our cleaners will only accept the payment once you are satisfied with our service.

Do I need Professional Upholstery Cleaning?

YES, everybody does. Most people think that using a damp cloth to clean the upholstery on daily basis is more than enough to keep it clean. However, unfortunately, this is not the case. With daily usage, your upholstery – chairs, sofas, tables, lounges – are bound to get dirty and attract dust mites. Also, upholstery is conducive for the growth of bacteria, yeast and other contaminants that are extremely harmful for your family and pets. Therefore, the best way out is to hire a professional like us to do a thorough cleaning of upholstery and keeping it hygienic and safe!

What kind of Upholstery you can handle?

We have an experience of more than 10 years in upholstery cleaning. We are considered among the best upholstery cleaners in Melbourne. You can rely on our services for any kind of upholstery – be it of any fabric and size. We can provide state-of-the-art cleaning for your sofas, lounges, chairs, tables, couches, and drapes etc. We have special cleaning solutions, cleaning methods, and cleaning machines to ensure your upholstery get the best possible treatment. You just have to give us a call!

How to Avail your Upholstery Cleaning Service?

Just give us a call! Yes, it is as simple as it sounds. We do not believe in wasting time – neither yours nor ours. We value time and therefore, all you need to do to avail our upholstery cleaning services is to give us a call. Our customer service executives are available 24×7 at your service. Ask them if you have any questions and they will be pleased to answer your queries. And you can book your upholstery cleaning service at a time convenient to you!

What kind of fabrics can you manage?

Fresh Upholstery Cleaning has trained its certified cleaners to clean all sorts of upholstery fabrics – be it expensive or cheap, light weight or heavy. From synthetic fabrics, silk, acetate fabric, vinyl, wool, velvet, microfiber, suede, to leather – we are equipped to handle every fabric with utmost care. We know that a single cleaning solution/method can work wonders for all fabrics so we use different processes and cleaning agents for different fabrics. Be sure that with Fresh Upholstery Cleaning, your upholstery is in good hands.

How can I arrange for you to come to my place?

It is very simple to get upholstery cleaning done by Fresh Upholstery Cleaning in Melbourne. All you need to do is give us a call or fill our contact us form and our executives will be happy to call you back. You will be requested to answer certain basic questions and then we will be able to provide you a rough estimate for your needs.

Does your cleaning team work on weekends and evenings too?

Yes, our cleaning team at Fresh Upholstery Cleaning is dedicated to provide you the best cleaning experience in town. So we are available 24×7 all year along for our respected customers. Our executives are working round the clock to be able to help you whenever you need us. They work on evenings and weekends too. We know you are not free on weekdays or during morning hours to get your upholstery cleaned. Thus, we are here at your service whenever you need our services. Let us know whenever you are free and we will arrange for upholstery cleaning.

Do you provide leather sofa cleaning?

Yes we do have special techniques for leather upholstery. We assure to give the best of cleaning service for your precious and expensive leather upholstery.

Are your cleaners reliable? How can I allow strangers enter my home?

All our cleaners at Fresh Upholstery Cleaning are completely insured. We are proud of our cleaning team and they are utterly reliable. You can be sure that your home and upholstery is in good hands with us. You can visit our Review Page to read what our customers feel about our certified and insured professional cleaners.

Can you remove urine stain and odor from my couch?

Yes. We specialize in removing stains and odors from your upholstery. Our trained cleaners have set thousands of families free from the suffering of bad odors in their home. If your pet or child has wet your lovely couch then we could be the answer for your problem. We can restore your couch and enhance its beauty. No stains/odors have the strength to stand in front of our cleaning methods. Try us and see the difference!

How do Fresh Cleaners perform couch cleaning?

Our cleaners have a keen eye for stains and peculiar spots that damage the beauty of your couch. When they visit your place for couch cleaning, their first task is to jot down all the major points and make a cleaning plan. If there are any hard stains then our cleaners first pre-treat the stains so that they get dissolved during the cleaning process. Once the cleaning is done using strong but eco-friendly solutions, our cleaners will re-inspect the couch to ensure no stains are left. However, if there are still some then they will clean those too. Lastly, they sanitize your couches to make it absolutely allergen and contaminant free!

How do you treat leather sofa?

The Fresh Upholstery Cleaners have a team of experts who use an elixir cleaning procedure designed especially for your exclusive leather sofa. This process not just cleans but moisturizes your leather upholstery. First of all, we use a cleaner to wipe away any damaging soil particles. Then our cleaners open the pores of the leather by heating it up so that it can absorb moisturizer. Sometimes we have to re-heat leather and apply an additional protective layer to fill cracks, if any. Our executives explain you how it works to help you know about the potential outcome of the cleaning. In some cases, restoration of leather sofa is needed along with cleaning.

Do you guarantee my satisfaction?

Absolutely; your satisfaction is our prime goal. At Fresh Upholstery Cleaning, our entire team works to give you an overall heavenly experience – be it the service, the quality, the timing, the cleaners, the cleaning methods, or the cleaning solutions. We provide a complete package where we love to satisfy you at every single step. And finally, when our cleaners are done with the job, they will take you through for a visual inspection to show you how your upholstery has been cleaned. If in that final stage, you do not feel completely satisfied then we guarantee to re-do the cleaning at no additional cost. We believe in our cleaners and the technology that we use, so that our customers do not remain disappointed ever.

Is my leather upholstery safe with you?

Yes, of course. We are the leather upholstery specialists. You can stay assured that your favorite and rich leather upholstery will be cleaned with utmost care by Fresh Upholstery Cleaners. We have special cleaning methods, cleaning solutions, and stain treatments for leather upholstery. Our cleaners are well trained to treat each fabric differently as they know no two fabrics are the same. And when it is about leather, our cleaners have ample experience and training to give the best cleaning treatment to your upholstery.

How do I know yours is the best upholstery cleaning service in Melbourne?

Fresh Upholstery Cleaning is a local company of Melbourne and thus we are very much aware of our city. We are well-acquainted with the kind of houses/offices located here and the weather of Melbourne. Added to that, 10 years of experience gives us the advantage to treat our customers really well with our committed cleaning services. Our customers come majorly through our existing customers who refer our services to others in their friend circles. However, if you are still not sure about us being the finest upholstery cleaning providers in Melbourne then do check out our Review Page that has all the testimonials of our customers. And you will know for yourself!

I am afraid chemicals would harm my kids and pets.

With Fresh Upholstery Cleaning, you do not have to worry about chemicals. Because we rarely use any chemicals in our cleaning methods and the ones that we use are harmless. Our cleaning solutions are mostly made of biodegradable ingredients and we NEVER use harmful chemicals that could affect kids, pets or even the environment. We hate global warming and our existence will definitely not add to the already existing junk!

How to Clean Microfiber Upholstered Sofa?

It is easy to clean microfiber upholstered sofa at home, only if you know how to do it properly. Here is the complete procedure.

Use a Vacuum: You have to begin the cleaning process with a vacuum. The dust particles and other contaminants are usually amassed on the surface of the microfiber, as it does not allow them to go deep within. So, just use a vacuum regularly and all allergens along with the dust will be gone.

Use a Brush: After the vacuum, use a brush to wipe your microfiber sofa in order to scrub stains and remove crusty spills. In this step, also remove the pillows and cushions from the sofa so that no part is left unclean.

Read the Tag: The manufacturer’s tag is where you will find all the necessary instructions on which cleaning solution to use. It will use letters to indicate solution is best for your sofa. W stands for water-based cleaning solution, S stands for water-free solvent, S/W means you can use either and X indicates that you should not use a solution at all.

Pick a Cleaning Solvent: In according to the instructions on the tag, you have to use either water-based solutions or water-free solutions. For water-based solvents, you can consider gentle soap, mild dish detergent, or upholstery shampoo. And for water-free cleaning agents, you can consider gin, vodka, dry cleaning solution, lighter fluids, or baby wipes.

Remove Stains: If you find any stains on your sofa then just apply the cleaning solution on them and use a paper towel to soak them.

Brush Again: The last step is to use the brush again to give a softer feel to your microfiber upholstered sofa. The cleaning process might make your sofa feel harder but this last step will soften it again.

Remember that you should never use bleach or acetone comprising solutions. And if you do not feel sure of how to do it then it is better to take professional help and hire cleaners.

Can you clean vomit from couch?

Yes, our cleaners are trained to do so. We will not just get rid of the stain and odor but we will also sanitize your couch properly to make it hygienic for use again.

Where are your sofa-cleaning services available?

Fresh Upholstery Cleaning offers its sofa cleaning services in all suburbs of Melbourne. Our cleaners stay in different suburbs so we can provide quick service to our clients.

Can you do upholstery stain removal?

We specialize in upholstery stain removal. Our cleaners have got technical expertise, knowledge, and experience to do so. Also they are equipped with strong cleaning solutions that help them do away with the stains with much ease. Got a stain? Call us 0420230164 right away.

My sofa needs some repairing. Can you provide upholstery repairing too?

Don’t worry for any sofa repairing services with Fresh Upholstery Cleaning. We have certified experts who are trained in sofa repairing activities too. We have been serving our Melbourne clients for more than a decade and have repaired many sofas since then. So be assured that all your upholstery cleaning and repairing will done at an affordable cost.

For how long have you been providing upholstery cleaning services?

Fresh Upholstery Cleaning Melbourne has been in this business for over 20 years and for the past two decades we have cleaned thousands and thousands of upholstery with no complaints ever.

When do you close?

At Fresh Upholstery Cleaning we aim to be available whenever you need us. And we understand that there is no better time for cleaning than weekends or public holidays. So we work on throughout the year; never taking a break on weekends or public holidays too. And our customer executives are available round the clock to attend you calls and answer your queries. So fresh upholstery is just a call away!

What kind of upholstery fabrics do you clean?

We at Fresh Upholstery Cleaning Melbourne have expertise in cleaning all kinds of upholstery fabrics for our valuable customers of Melbourne. We can clean silk, microfiber, leather, cotton, nylon, velvet, synthetic, and any other variety. You name it and we have a cleaning solution for it. Upholstery cleaning is our forte and we make sure that no upholstery remains unclean or dirty as long as we are there to clean it up.

Are your upholstery cleaners insured?

Yes, all our upholstery cleaners at Fresh
Upholstery Cleaning Melbourne are absolutely insured. You can be sure
of your safety with us.

How can I get a free quote?

To get a free quote for upholstery cleaning from Fresh Upholstery Cleaning all you got to do is give us a call at 0420230164. Or you can also fill up the contact us form and our executives will give you a call. We will be waiting to hear from you!

Would you be able to provide upholstery leather protection services after hours?

Yes we can provide after hours upholstery cleaning and upholstery protection services. Please feel to give us call for the same day couch cleaning services.

Do you have upholstery cleaning insurance cover?

Yes, we do have public liability insurance upto $100,000. Also our cleaners are fully vetted and Police checked. So if needed particularly for child care centers we provide you with insurance and cleaners police clearance certificates.

Will my sofa cushion get wet during the process of cleaning?

ANS: No, not at all. When we clean your sofa we only wet fabric and do not use more water on it so that cushion does not get soaked.

Can you do pet stain and odour removal from upholstery?

Yes, pet stain and odour removal is one of our fortes at Fresh Upholstery Cleaning. No stain is too tough for us and no stain has a chance to stand against our proven cleaning techniques and eco-friendly solutions. Try us!

How long will it take to dry steam cleaned couch?

Usually it takes 2-3 hours to completely dry the cleaned couch. We use friendlily chemicals for the upholstery steam cleaning.

Which process you follow to clean upholstered furniture?

We, the Fresh Upholstery Cleaning professional services have a very good knowledge to deal with your furnishing stuff. Our skilled team know what is the best method of the cleaning process. There are different methods to clean different types of furniture. Mostly, the advanced method of powerful hot water extraction is the best cleaning process in the majority cases. You will get the deepest cleaning among all the possible process. A few delicate fabric may require more attention while cleaning. Those cases need special care and diligence and we act as per the situation need.

How you clean upholstered furniture?

We the Fresh Upholstery Cleaning professional services have a very good knowledge to deal with your furnishing stuff. We know what is the best method of the cleaning process. There are different methods to clean different types of furniture. Manufacturers suggest the advanced method of powerful hot water extraction is the best cleaning process Suitable for all. You will get the deepest cleaning among all the possible process. A few delicate fabric may require more attention while cleaning. Those cases need special care and diligence and we act as per the situation need.

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